In the world of professional basketball, a journeyman is a player who is talented enough to continue playing in the NBA, but never classified as a franchise player.  So, he continues to be traded from team to team, never staying…

Most people cringe at the idea of working out or running even 1 mile at the end of a long, hard day at the office.  Try 10 miles, or 26.  Could you imagine what it would feel like to actually…

As you know, one of the primary goals of my blog and of these articles is to help dentists become more profitable by creating systems that allow a dental practice to function at peak efficiency. And as you know, time…

Do you remember visiting your dentist as a child? Many of us have fond memories of visiting a local dentist who felt like family—after all, in many cases, we visited the same dentist multiple times per year for more than…

As we have discussed previously in this space, possibly the most difficult challenge facing every dentist involves managing staff. Specifically, the challenge is addressing this simple reality: your assistants and your office staff simply are not as motivated as you.…

Virtually every dentist has encountered or will encounter the challenge of managing an employee who seems to drag down the morale and the productivity of those around them. It often happens subtly—snide comments, negativity, and a lack of personal motivation.…

When it comes to employee management, many dentists view it as a process that starts with interviewing applicants, and ends once the hire has been made and the employee has been given his or her job description. Unfortunately, that approach…